Privacy Policy

At Bangladesh Railway Ticket, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform. By accessing our website or services, you agree to the practices described in this policy.

Who We Are

We are Bangladesh Railway Ticket, a dedicated platform that facilitates seamless railway ticket booking in Bangladesh. Our goal is to make train travel convenient and accessible for everyone by providing reliable, user-friendly, and secure ticketing services. We are committed to protecting your personal information and maintaining transparency about how we handle your data.

Information We Collect

We may collect the following types of information:

  1. Personal Information:
    • Name
    • Email address
    • Phone number
    • Payment details (securely processed through third-party payment gateways)
  2. Non-Personal Information:
    • IP address
    • Browser type
    • Device information
    • Cookies and usage data

Use of Information

The information we collect is used for the following purposes:

  • Ticket Booking: To process and manage your railway ticket bookings.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Service Improvement: To analyze usage data and improve our website and services.
  • Notifications: To send updates about your bookings, changes in services, or promotional offers.
  • Legal Compliance: To comply with applicable laws and regulations.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With trusted third-party service providers who assist in processing payments and managing bookings.
  • Legal Obligations: When required by law or in response to valid legal requests.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Security of Information

We take the following measures to ensure your personal information is secure:

  • Encryption: All sensitive data, such as payment information, is encrypted during transmission.
  • Secure Storage: Your personal information is stored on secure servers with restricted access.
  • Regular Monitoring: We continuously monitor our systems for vulnerabilities and ensure compliance with data protection standards.

Rights Over Your Data

As a user, you have the following rights:

  • Access and Correction: Request access to your personal information and correct inaccuracies.
  • Data Deletion: Request the deletion of your personal information, subject to legal requirements.
  • Opt-Out: Opt-out of receiving promotional emails or communications.

Cookies

Our website uses cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember your preferences

You can control cookie settings through your browser preferences.

Opt-Out

If you prefer not to receive promotional communications or updates, you can opt out by:

  • Clicking the “unsubscribe” link in our emails.
  • Adjusting your account settings on our platform.
  • Contacting our customer support team for assistance.

Comments

If you leave comments or feedback on our platform, we may collect the data shown in the comment form, including your IP address and browser user agent string, to help detect spam and improve our services.

Google Analytics

We use Google Analytics to understand how users interact with our platform. This helps us analyze traffic, improve functionality, and enhance user experience. Google Analytics collects information such as:

  • Pages visited
  • Time spent on the site
  • Referring sources

You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.

Google AdSense

Our platform may display advertisements served by Google AdSense. Google AdSense uses cookies to serve ads based on your prior visits to our website and other websites on the internet. You can manage your ad preferences or opt out of personalized advertising through Google’s Ad Settings.